Technical support


How to retrieve missing details from the Document Manager: 5 scenarios

20 November 2023Advance Steel, Technical supportJanet Black

Document Manager tip: You can avoid using the "Register Documents to Model" toolset in Advance Steel if your workflow to…

Tech Tip: How to Exclude Certain Letters for Numbering in Advance Steel

10 May 2023Advance Steel, Technical supportSophia Li

If you're using Advance Steel and need to control what letters are used for numbering, following is the way to…

Autodesk Account: Learn How to Add Users & Assign software

3 March 2023Technical support, TrainingEmily Modderman

Adding a user requires Admin access to the company's Autodesk Account - This is usually the person who buys the…

How to change Revit MEP fittings part type (P-traps)

27 January 2023BIM, Revit, Technical supportGRAITEC Expert

Changing Revit MEP fittings part type is especially useful when placing P-Traps in plumbing and piping layouts. See this tip…

Revit MEP Wye Fittings

20 January 2023BIM, Revit, Technical supportGRAITEC Expert

Find out all there is to know about using standard Revit MEP Wye Fittings and important routing preferences and settings…

Revit MEP Template – Project browser

6 January 2023BIM, Revit, Technical supportGRAITEC Expert

Wondering what you should have in an Revit Template for MEP? In Part 1 we discuss the project browser and…

Trouble-shooting Advance Steel performance issue after a renewal

22 March 2022Advance Steel, Technical supportGRAITEC Expert

Have you been experiencing performance issues using Autodesk Advance Steel after a software renewal? Here is a bit of insight…

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