Your platform to manage your GRAITEC licences, software solutions and users


Coming Summer 2024:

A brand new GRAITEC Advantage Portal

Log in


New features designed to simplify your daily operations

Download resources instantly

All your downloable resources, software versions and patches are accessible in your account.

Contact the technical support easily

All users can open a ticket to have our technical team help them shortly on each software.

Simplify users & licences management

If you are the contract manager, add your licences users to allow them to access all features.

Check your loyalty account

View your accumulated points & rewards and see how to use them. Available in the coming months.

What's next

You are the contract manager:

1. Please visit GRAITEC Advantage portal to log in to your regular account. If you don’t know your credentials, please reset your password  with the same email address used in GRAITEC transactions, and an email will be  sent to you.

2. Don’t forget to add your users in the platfform so that they can access it!

You are a regular user:

You will receive the log in email once the contract manager who is in charge of the contract between your company and GRAITEC adds you as a user onto GRAITEC Advantage. You can reach the platform to open tickets and download software.

You did not receive an email? Please contact your company’s contract manager. 

Your GRAITEC platform to manage products, users & more!


GRAITEC Advantage provides 24-hour access to the latest innovations, updates, and product support.

  • Tips and tricks before you start using GRAITEC technology solutions
  • Download the latest documentation, patches & updates
  • Online support, create and view support cases
  • Useful technical information
  • Simplified user management


To access GRAITEC Advantage, go to this link. You must already have a username and password that have been sent to you by email. Don’t hesitate to check your spam. If you do not have one and you are the contract manager, then contact us at If you don’t have one and you are a regular user, then please make sure your company’s contract manager added you as a user on our GRAITEC Advantage portal.

I lost my login details, how do I recover them?

Please visit the log in page and click on the link Password forgotten, follow the instructions sent by email. If you still encounter an issue, please contact us at

How to contact technical support?

Find information on how to contact our support on this page.