New features designed to simplify your daily operations
Download resources instantly
All your downloadable resources, software versions and patches are accessible in your account.
Contact technical support easily
Users can open a ticket to have our technical team help with their software.
Simplify user & license management
If you are the contract manager, add your licensed users to enable access to all features.
Check your Loyalty account
View your accumulated points and rewards and see your options for using them – available in the coming months.
What's next
If you are the contract manager:
1. Please visit GRAITEC Advantage portal to log into your regular account. If you don’t know your credentials, please use the reset password functionality with the same email address used in your Graitec transactions
2. Remember to add your users in the platform so they can access it.
If you are a regular user:
1. You will receive a login email once the contract manager who is in charge of the contract between your company and Graitec adds you as a user on GRAITEC Advantage. You can access the platform to open tickets and download software.
2. If you didn’t receive an email: Please contact your company’s contract manager. 
FAQs
What is GRAITEC ADVANTAGE?
GRAITEC Advantage provides 24-hour access to the latest innovations, updates and product support.
- Tips and tricks as you begin using Graitec technology solutions.
- Downloads of the latest documentation, patches and updates.
- Online support, creating and viewing support cases.
- Useful technical information.
- Simplified user management.
How do I access GRAITEC ADVANTAGE?
To access GRAITEC Advantage, follow this link. You need to have the username and password that were sent to you by email (be sure to check your spam folder). If you have not received this email and you are the contract manager, contact support.uk@graitec.com. If you have not received this email and you are a regular user, please confirm your company’s contract manager has added you as a user on the GRAITEC Advantage portal.
I lost my login details; how do I recover them?
Please visit the log in page and click on the link for forgotten password forgotten; follow the instructions sent by email. If you still encounter an issue, please contact support.uk@graitec.com.
