How Graitec accelerates your knowledge

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Frequently asked questions (FAQ)

What is training like?

Our training is an online, live training environment. Classes are taught via the web by certified application specialists who have years of real-world industry experience in their respective disciplines. Unlike prerecorded online CAD application training, students can ask the instructor questions and remotely interact with other students throughout the training session. This replicates the experience of traditional classroom training without the added expense.

How is ours different from other online training?

Industry workflows are integrated into the training courses by application specialists with years of experience. Instruction focuses on practical applications of the software, not just picks and clicks. Training is delivered in half-day sessions, allowing for better knowledge retention and less impact on productivity in the workplace.

Who teaches the classes?

All instructors are former industry professionals who have chosen to apply their vast knowledge and experience to educate others. They understand the best way to use CAD and 3D modeling software for design, documentation and visualization projects. Our instructors are certified in the applications they teach, and many are registered industry professionals.

How long are classes?

Classes are taught in half-day sessions to enable balance between learning and workplace productivity. Course length varies, with the majority of courses lasting four or five days.

Do you offer training for groups?

Yes, we can develop a custom training program specifically for your company. Please contact us to discuss your training needs.

What are the system requirements for the courses?

We recommend meeting the Autodesk or Bluebeam minimum system requirements for the software you are training on. In addition, we recommend a headset and dual monitors for the best learning experience.

How many students does a class have?

Classes are limited to 12 students. This provides a balance of class size and student skill levels for an optimal interactive experience. This class size enables students to ask questions and receive full attention from the instructors.

How do I use prepaid sessions?

First, ensure that you have purchased enough sessions for the class you’d like to attend. When you are ready to register, select the “PRE-PAID” ticket option.

Why do some classes require courseware and others don’t?

Some classes, for instance many of the fundamentals, utilize datasets and examples that are licensed by the courseware provider. The courseware, datasets and examples provide substantial value for students and make excellent reference manuals for use beyond training.

What is the cancellation policy?

Once an order has been placed, you have 12 months from date of purchase within which to schedule and participate in a course, rather than cancelling.

Registration for courses is required a minimum of 10 business days prior to the scheduled start date to ensure timely delivery of courseware and to allow for orientation.

If you need to reschedule a course, you may request an alternative date by contacting us at least 10 days prior to the course start date. The granting of these requests is at our discretion. These requests should be submitted to training@asti.com or by phone at 800-899-2784. Requests must include your name, student name, current course date, and requested alternative course date. We are not responsible for errors in delivery of email notices from you.

If we change or cancel course dates, we will reschedule you to the next available course date.